3-46 Phaser 6300/6350 Color Laser Printer Service Manual
Tray 2 Paper Is Low
The tray’s Low Paper Sensor indicates a Low Paper condition.
Applicable Status Code:
Warning: Tray 2 is Low
Initial Actions:
â– Check that Tray 2 is at least half full of paper and free of obstructions.
â– Insert the tray and cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Has the shipping ribbon been completely
removed from the Toner Cartridge?
Go to Step 2. Remove the ribbon
and cycle printer
power.
2
Does the error clear after Door A is opened
and closed?
Complete Refer to "Install or
Lock [Y] [M] [C] [K]
Toner Cartridge"
on (
page 3-41).
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Low Paper Sensor, PL3.3.7
â– Low Paper Sensor Actuator, PL3.3.14
â– FDR Harness, PL3.3.22
â– Print Engine Map 4 - P/J Locator (page 10-8)
â– Print Engine Tray 2 Wiring (page 10-18)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Fill the tray with paper.
Does the error occur if the tray is full?
Go to Step 2. Complete
2
Check the following for evidence of fault or
damage:
â– Low Paper Sensor, PL3.3.7
â– Low Paper Actuator, PL3.3.14
Is there any damage?
Replace any
damaged parts.
Go to Step 3.