Error Messages and Codes 3-23
Misfeed at Tray 3: Jam T3
Paper being fed from either the 550-Sheet Feeder or the top tray of the 1100-Sheet
Feeder did not reach the Registration Sensor on time.
Applicable Status Code:
Code 157: Feed Jam
Initial Actions:
â– Try picking paper from a different tray.
â– Ensure that Tray 3 is installed properly and the paper guides are set correctly.
â– Remove, fan, and reload supported media in Tray 3.
â– Remove any obstructions or debris in the paper path and cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
For 550-Sheet Feeder:
â– Feed Rollers, PL11.3.20
â– Paper Pick Assembly, PL11.3.1
â– Drive Assembly, PL11.3.15
â– OPFDR Harness, PL11.3.24
â– OPTFDR Board, PL11.1.10
â– OPFPLG Harness, PL11.1.13
For 1100-Sheet Feeder:
â– Feed Rollers, PL12.4.19
â– Paper Pick Assembly, PL12.4.1
â– Drive Assembly, PL12.3.9
â– OPFDR Harness, PL12.3.7
â– OPTFDR Board, PL12.3.3
â– OPFREC2 Harness, PL12.3.1
â– 550-Sheet Feeder P/J Locator (page 10-12)
â– 550-Sheet Feeder Tray 3 Wiring (page 10-35)
â– 550-Sheet Feeder Drive Wiring (page 10-34)
â– 1100-Sheet Feeder P/J Locator (page 10-10)
â– 1100-Sheet Feeder Tray 3 Wiring (page 10-31)
â– 1100-Sheet Feeder Drive Wiring (page 10-30)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the printer paper path.
Does paper feed correctly from Tray 2?
Go to Step 2. See "Misfeed at
Tray 2 Jam T2"
on
page 3-20.
2
If possible, print a Test print from Tray 3.
Does the Drive Assembly operate?
Go to Step 9. Go to Step 3.