Error Messages and Codes 3-61
Media Mismatch Errors
Wrong Paper Size; Load Tray 1 (MPT) with [size][type]
Tray 1 (MPT) Paper Size mismatch error.
Applicable Status Code:
Code 176: Wrong Paper Size; Load Tray 1 (MPT) with [size] [type]
Initial Actions:
â– Inspect the tray to ensure that it is free of obstructions, is loaded with
supported media and the guides are adjusted correctly.
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Tray 1 (MPT) No Paper Sensor, PL3.2.5 â– Paper Size Switch Signals table (page 2-7)
â– Print Engine Map 1 - P/J Locator (page 10-5)
â– Print Engine Paper Feed Wiring (page 10-26)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Tray 1 (MPT) No Paper Sensor
for evidence of fault or damage:
Is there any damage?
Replace any
damaged parts.
Go to Step 2.
2
Test the Tray 1 (MPT) No Paper Sensor
Run the Service Diagnostics Tray 1 (MPT)
No Paper Sensor test.
Does the sensor function correctly?
Go to Step 4. Go to Step 3.
3
Check all pins on the FRONT/DUP
Harness for continuity.
1. Disconnect P/J13 and P/J135.
2. Check continuity between J13<=>J135.
Go to Step 4. Replace the
FRONT/DUP
Harness.
4
Check the No Paper Sensor signal at the
Engine Control Board.
Is there 3.3V at P13-15 when actuated?
Replace the No
Paper Sensor
(
page 8-45)
Replace the Engine
Control Board
(
page 8-104).