5-14 Phaser 6300/6350 Color Laser Printer Service Manual
Blank Prints
Initial Actions
■ Run the Engine Test print to help isolate the problem between the Image 
Processor Board and the Engine Control Board.
 
 Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL6.1.1
■ Developer Frame Assembly, PL7.1.1
■ Developer Drive Assembly, PL8.1.1
■ Laser Unit, PL6.1.2
■ Engine Control Board, PL9.1.16
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1
Check for any obstructions or debris in 
the laser beam path between the 
Laser Unit and the Imaging Unit.
Remove any 
obstruction.
Go to Step 2.
2
Replace the Imaging Unit (page 8-5). 
Did the image quality improve?
Complete Go to Step 3.
3
Replace the Transfer Roller 
(
page 8-5). 
Did the imaging quality improve?
Complete Go to Step 4.
4
Replace the Laser Unit (page 8-76). 
Does the image quality improve?
Complete Go to Step 5.
5
Replace the HVPS (page 8-109). 
Does the image quality improve?
Complete Go to Step 7.
s6300-110