3-62 Phaser 6300/6350 Color Laser Printer Service Manual
Wrong Paper Size; Load Tray 2 with [size][type]
Tray 2 Paper Size mismatch error.
Applicable Status Code:
Code 177: Wrong Paper Size; Load Tray 2 with [size] [type]
Initial Actions:
â– Inspect the tray to ensure that it is free of obstructions, is loaded with
supported media, and the guides are adjusted correctly.
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Paper Size Switch, PL3.2.5
â– Paper Tray, PL2.1.1
â– Paper Size Switch Signals table (page 2-7)
â– Print Engine Map 4 - P/J Locator (page 10-8)
â– Print Engine Tray 2 Wiring (page 10-18)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
â– Tray 2 Paper Size Switch, PL3.2.5
â– Tray 2 Size Actuators, PL2.1.10
â– Tray 2 Paper Tray, PL2.1.1
Is there any damage?
Replace any
damaged parts.
Go to Step 2.
2
Test the Tray 2 Paper Size Switches.
Run the Service Diagnostics Paper Size
Switch test. Use the table on (
page 2-7).
Do the switches function correctly?
Replace the
Engine Control
Board
(
page 8-104).
Go to Step 3.
3
Check the Paper Size Switch signals.
Disconnect P/J47.
Verify +3.3 V on pins
P/J47-1 <=> P47-3
P/J47-2 <=> P47-3
P/J47-4 <=> P47-3
Is there +3.3 V when actuated?
Go to Step 4 Replace the Paper
Size Switch
(
page 8-25).
4
Check all pins on the FDR Harness for
continuity.
1. Disconnect P/J47 and P/J471.
2. Check continuity between J47<=>J471.
Replace the
Engine Control
Board
(
page 8-104).
Replace the FDR
Harness.