3-20 Phaser 6300/6350 Color Laser Printer Service Manual
Misfeed at Tray 2: Jam T2
Paper fed from Tray 2 did not reach the Registration Sensor on time.
Applicable Status Code:
Code 156: Misfeed at Tray 2
Initial Actions:
â– Try picking paper from a different tray.
â– Ensure that Tray 2 is installed properly and the paper guides are set correctly.
â– Remove, fan, and reload supported media in Tray 2.
â– Remove any obstructions or debris in the paper path and cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Feed Rollers, PL3.3.18
â– Interlock Switch, PL9.1.11
â– Registration Sensor, PL4.1.3
â– Registration Roller PL4.2.1
â– Main Drive Assembly, PL8.1.2
â– Tray 2 Paper Pick Assembly, PL3.3.1
â– Print Engine Map 1 P/J Locator (page 10-5)
â– Print Engine Map 4 Tray 2 P/J Locator (page 10-8)
â– Print Engine Tray 2 Wiring (page 10-18)
â– Print Engine Drive Wiring Diagram (page 10-19)
â– Print Engine Paper Feed Wiring (page 10-26)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
â– Feed Rollers, PL3.3.18
â– Paper Pick Assembly, PL3.3.1
â– Tray 2, PL2.1.1
â– Registration Sensor, PL4.1.3
â– Main Drive Assembly, PL8.1.2
Replace any
damaged or
excessively worn
parts.
Go to Step 2.
2
Test the Registration Sensor.
Run the Service Diagnostics Registration
Sensor test.
Does the sensor function correctly?
Go to Step 6. Go to Step 3.
3
Check the Registration Sensor connection.
Is the Registration Sensor connected to the
harness?
Go to Step 4. Connect the
sensor.