3-38 Phaser 6300/6350 Color Laser Printer Service Manual
Install or Reseat Fuser
The printer does not detect the presence of the Fuser.
Applicable Status Code:
Code 214: Install or Reseat Fuser
Initial Actions:
â– Ensure that the Fuser latches are fully latched and cycle printer power.
â– If the problem persists, follow the procedure below.
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To avoid the potential of electric shock, ensure the power to the printer is off
and the power cord is disconnected from the wall outlet prior to performing
Step 2 of the following troubleshooting procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
2
Test the Toner Full Sensor.
Run the Service Diagnostics Transfer
Roller Toner Full Sensor test.
Does the sensor function correctly?
Go to Step 5 Go to Step 3.
3
Check the Toner Full Sensor signal.
1. Remove the Transfer Roller Assembly.
2. Disconnect P/J142.
Does the voltage between J142-2 <=>
J142-3 = 0 V?
Go to Step 5. Go to Step 4.
4
Check all pins on the TNRFULL/FSR
Harness PL5.2.30 for continuity.
1. Disconnect P/J52 and P/J142.
2. Check continuity between J52 <=> J142.
Replace Sensor
Toner Full.
Replace Toner Full/
FSR Harness.
5
Replace the Transfer Roller.
Does the error persist?
Replace the Engine
Control Board
(
page 8-104).
Complete
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Fuser, PL5.1.1
â– FSR/ADC Harness PL5.2.28
â– Print Engine Map 2 - P/J Locator (page 10-6)
â– Print Engine Wiring Fuser (page 10-22)
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No