Error Messages and Codes 3-83
Disk Failure
An error was detected in the Hard Disk.
Applicable Status Code:
Code 80: Disk Failure
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the motors.
Run the Service Diagnostics motor tests to
determine the failed part.
Is the failed part the Main Drive Motor?
Go to (page 3-81). Test the Fuser
Motor.
2
Is the failed part the Fuser Drive Motor? Go to (page 3-82). Test the Developer
Motor.
3
Is the failed part the Developer Drive
Motor?
Go to (page 3-82). Replace the
Engine Control
Board
(
page 8-104).
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Hard Drive PL9.1.25
■ Image Processor Board PL9.1.3
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Hard Drive installation.
Is the Hard Drive properly installed?
Go to Step 2. Correct the
installation.
2
Replace the Internal Hard Drive.
Does the error persist?
Replace the Image
Processor Board
(
page 8-98)
Complete
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