3-26 Phaser 6300/6350 Color Laser Printer Service Manual
Misfeed at Tray 4: Jam T4
Paper being fed from the 1100-Sheet Feeder did not reach the Registration Sensor on
time.
Applicable Status Code:
Code 158: Feed Jam
Initial Actions:
â– Try picking paper from a different tray.
â– Ensure that Tray 4 is installed properly and the paper guides are set correctly.
â– Remove, fan, and reload supported media in Tray 4.
â– Remove any obstructions or debris in the paper path and cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Feed Rollers, PL12.5.18
â– Paper Pick Assembly, PL12.5.1
â– Drive Assembly, PL12.3.9
â– OPFDR Harness, PL12.3.7
â– OPTFDR Board, PL12.3.3
â– OPFREC2 Harness, PL12.3.1
â– 1100-Sheet Feeder P/J Locator (page 10-10)
â– 1100-Sheet Feeder Tray Wiring (page 10-31)
â– 1100-Sheet Feeder Drive Wiring (page 10-30)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the printer paper path.
Does paper feed correctly from Tray 2?
Go to Step 2. See "Misfeed at
Tray 2 Jam T2"
on
page 3-20.
2
If possible, print a Test print from Tray 4.
Does the Drive Assembly operate?
Go to Step 9. Go to Step 3.
3
Test the Drive Assembly.
Run the Service Diagnostics HCF/LTA Motor
test.
Does the Drive Motor function correctly?
Replace the
Engine Control
Board,
page 8-107.
Go to Step 4.
4
Check for +24 V to the Drive Motor.
1. Disconnect P/J82.
2. Close the Interlock Switch while testing.
Is the voltage between P82-1 <=> ground on
the Upper Circuit Board HCF +24 V?
Go to Step 7. Go to Step 5.