3-70 Phaser 6300/6350 Color Laser Printer Service Manual
Fuser Failure
The Non Contact (NC) circuitry has failed.
Applicable Status Codes:
Code 45: NC Sensor circuit Failure
Code 47: This is the generic Fuser code displayed when the printer cannot generate 
a specific error. This error code can represent any Fuser error code from 40 
through 47. In this instance, all of the Fuser Failure troubleshooting 
procedures need to be completed until the error is resolved.
arn
ng
Avoid the potential of electric shock by removing the power cord from the 
wall outlet prior to performing the following procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser, PL5.1.1
■ FSR/ADC Harness, PL5.2.28
■ Engine Control Board, PL9.1.16
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Map 3- P/J Locator (page 10-7)
■ Print Engine Fuser Wiring (page 10-22)
 Troubleshooting Procedure Table 
Step  Actions and Questions Yes No
1
Check the Fuser label for the correct rating.
Is the Fuser properly rated (110v/220v)?
Go to Step 2. Replace the Fuser 
(
page 8-5).
2
Check the Fuser for damage.
Is the Fuser connector damaged?
Repair or replace 
the Fuser.
Go to Step 3.
3
Replace the Fuser (page 8-5).
Does the error persist?
Go to Step 4. Complete
4
Check all pins on the FSR/ADC Harness 
PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J361.
2. Check continuity between J36 <=> J361.
Replace the Engine 
Control Board 
(
page 8-104).
Replace the FSR/
ADC Harness.