Error Messages and Codes 3-69
Fuser Failure
The Fuser heater control circuitry has failed.
Applicable Status Code:
Code 44: Heater Control failure.
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ng
Avoid the potential of electric shock by removing the power cord from the 
wall outlet prior to performing the following procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser, PL5.1.1
■ FSR/ADC Harness, PL5.2.28
■ LVPS, PL9.1.6
■ Engine Control Board, PL9.1.16
■ LV Harness, PL10.1.2
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Map 3- P/J Locator (page 10-7)
■ Print Engine Fuser Wiring (page 10-22)
Troubleshooting Procedure Table 
Step  Actions and Questions Yes No
1
Check the Fuser label for the correct rating.
Is the Fuser properly rated (110v / 220v)?
Go to Step 2. Replace the Fuser 
(
page 8-5).
2
Check the Fuser for damage.
Is the Fuser connector damaged?
Replace any 
damaged parts.
Go to Step 3.
3
Replace the Fuser (page 8-5).
Does the error persist?
Go to Step 4. Complete
4
Replace the LVPS (page 8-99). 
Does the error persist?
Go to Step 5. Complete
5
Check all pins on the FSR/ADC Harness 
PL5.2.28 for continuity.
1. Disconnect P/J162 and P/J361.
2. Check continuity between 
J162<=>J361.
Go to Step 6. Replace the FSR/
ADC Harness.
6
Check all pins on the LV Harness PL10.1.2 
for continuity.
1. Disconnect P/J61 and P/J165.
2. Check continuity between J61 <=> J165.
Replace the Engine 
Control Board 
(
page 8-104).
Replace the LV 
Harness.