Error Messages and Codes 3-57
Out of Paper; Load Tray 1 (MPT) with [size] [type]
The Tray 1 (MPT) No Paper Sensor indicates Tray 1 (MPT) is empty.
Applicable Status Code:
Code 165: Out of Paper; Load Tray 1 (MPT)
Initial Actions:
â– Inspect the tray to ensure that it is free of obstructions, is loaded with
supported media, and the guides are adjusted correctly.
â– Cycle printer power.
â– If the problem persists, follow the procedure below
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– No Paper Sensor, PL5.3.14
â– No Paper Sensor Actuator, PL5.3.15
â– FRONT/DUP Harness, PL5.3.28
â– Print Engine Map 1 - P/J Locator (page 10-5)
â– Print Engine Paper Feed Wiring (page 10-26)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Fill Tray 1 (MPT) with paper.
Does the error persist?
Go to Step 2. Complete.
2
Check the following for evidence of fault or
damage:
â– Tray 1 (MPT) No Paper Sensor,
PL5.3.14
â– Sensor Actuator, PL5.3.15
Is there any damage?
Replace any
damaged parts.
Go to Step 3.
3
Test the Tray 1 (MPT) No Paper Sensor.
Run the Service Diagnostics Tray 1 (MPT)
No Paper Sensor test.
Does the sensor function correctly?
Replace the
Engine Control
Board
(
page 8-104).
Go to Step 4.
4
Check the Tray 1 (MPT) No Paper Sensor
signal.
Is there +3.3 V across P/J135-1 <=>
P/J135-2?
Replace the sensor
(
page 8-45).
Go to Step 5.
5
Check all pins on the FRONT/DUP
Harness PL5.3.28 for continuity.
1. Disconnect P/J13 and P/J135.
2. Check continuity between J13 <=>
J134.
Replace the
Engine Control
Board
(
page 8-104).
Replace the
FRONT/DUP
Harness.