Xerox Phaser 6300 - Tray and Media Errors; Insert Tray [2] or Tray [2] Missing

3-54 Phaser 6300/6350 Color Laser Printer Service Manual
Tray and Media Errors
When a tray is pulled out that prevents printing during a print job, an error condition
exists.When a tray is pulled out while no job is printing or that does not prevent
printing during a print job, a warning condition exists.
Insert Tray [2] or Tray [2] Missing
The Tray 2 Paper Size Switch indicates that Tray 2 is not installed.
Applicable Status Codes:
Code 160: Insert Tray 2
Warning: Tray 2 is missing
Initial Actions:
■ Remove the tray and inspect the tray cavity to ensure that it is free of
obstructions or debris.
■ Reinstall the tray and cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Paper Size Switch, PL3.2.5
■ Paper Tray, PL2.1.1
■ Paper Size Switch Signals table (page 2-7)
■ Print Engine Map 4 - P/J Locator (page 10-8)
■ Print Engine Tray 2 Wiring (page 10-18)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
■ Tray 2 Paper Size Switch, PL3.2.5
■ Tray 2 Paper Size Switch
Actuators, PL2.1.10
■ Paper Tray, PL2.1.1
Is there any damage?
Replace any
damaged parts.
Go to Step 2.
2
Test the Tray 2 Paper Size Switches.
Run the Service Diagnostics Paper Size
Switch test. Use the table on (
page 2-7).
Do the switches function correctly?
Replace the Engine
Control Board
(
page 8-104).
Go to Step 3.