Error Messages and Codes 3-55
Insert Tray [3] [4] [5] or Tray [3] [4] [5] Missing
The tray’s Paper Size Switch indicates that the reported tray is not installed. Tray 3 
can refer to either optional feeder.
Applicable Status Codes:
Code 160: Insert Tray 3 
Code 162: Insert Tray 4 
Code 163: Insert Tray 5 
 
Warning: Tray 3 is missing 
Warning: Tray 4 is missing 
Warning: Tray 5 is missing
Initial Actions:
■ Remove the affected tray and inspect the tray cavity to ensure that it is free 
of obstructions or debris.
■ Reinstall the tray and cycle printer power.
■ If the problem persists, follow the procedure below.
3
Check the Paper Size Switch signals.
1. Disconnect P/J47.
2. Verify +3.3 V on pins
P/J47-1 <=> P47-3
P/J47-2 <=> P47-3
P/J47-4 <=> P47-3
Is there +3.3 V when actuated?
Go to Step 4 Replace the Paper 
Size Switch 
(
page 8-25).
4
Check all pins on the FDR Harness for 
continuity.
1. Disconnect P/J47 and P/J471.
2. Check continuity between J47 <=> J471.
Replace the Engine 
Control Board 
(
page 8-104).
Replace the FDR 
Harness.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No