3-36 Phaser 6300/6350 Color Laser Printer Service Manual
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1
Check the following for evidence of fault or 
damage:
■ Transfer Roller PL5.1.4
■ CTD (ADC) Sensor PL5.2.19
Is there any damage?
Replace any 
damaged parts.
Go to Step 2.
2
Clean the CTD (ADC) Sensor.
Does this fix the problem?
Complete Go to Step 3.
3
Test the CTD (ADC) Sensor.
Run the Service Diagnostics CTD (ADC) 
Sensor test.
Does the sensor function correctly?
Go to Step 4. Go to Step 5.
4
Replace the Transfer Roller.
Does the error persist?
Go to Step 5. Complete
5
Check the CTD (ADC) Sensor connection.
Is P/J136 connected to the harness?
Go to Step 6. Connect the 
sensor.
6
Check all pins on the FSR/ADC Harness 
PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J136.
2. Check continuity between J36 <=> 
J136.
Go to Step 7. Replace the FSR/
ADC Harness.
7
Check the CTD (ADC) Sensor signal.
Disconnect P/J36.
Does J36-2 <=> J36-5 = 0 V?
Replace the CTD 
(ADC) Sensor 
(
page 8-71).
Replace the 
Engine Control 
Board 
(
page 8-104).