3-122 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
3 Reload new paper in Tray 1.
Does the error still occur when
printing?
Go to step 4. Complete.
4 Check the Front Cover for latching.
Open and close the Front Cover, and
then latch correctly.
Does the error still occur when
printing?
Go to step 5. Complete.
5 Perform the procedure “Main Drive
Assembly” on page 4-29 to check Main
Motor operation.
Does the Main Motor (Main Drive
Assy) operate properly?
Go to step 6. Go to step 18.
6 Perform the procedure “Registration
Clutch” on page 4-33 to check the
Feed Drive Assembly for operation.
Do the Feed Roller Assy, Regi Roller
Assy and Regi Metal Roller rotate
properly?
Go to step 7. Reseat or
replace the
Feed Drive
Assembly.
(page 8-117)
7 Check the paper feeding position.
Is the paper not fed from Tray 1?
Go to step 8. Go to step 12.
8 Reset the Guide Sides and End Guide,
and reseat Tray 1 to the printer
correctly.
Does the error still occur when
printing?
Go to step 9. Complete.
9 Pull Tray 1 out to check the Separator
Holder Assy for shape and rotation.
Is the Separator Holder Assy free of
contamination and/or damage, and
does it rotate smoothly?
Go to step 10. Replace the
Separator
Holder Assy.
(page 8-6)
10 Check the Feed Roller Assy for shape
and rotation.
Pull Tray 1 out from the printer.
Is the Feed Roller Assy not
contaminated and/or damaged, and
rotated smoothly?
Go to step 11. Replace the
Feed Roller
Assy.
(page 8-9)
11 Perform the procedure “Tray 1 Feed
Solenoid” on page 4-34 to check the
Tray 1 Feed Solenoid for operation.
Does the Tray 1 Feed Solenoid operate
properly?
Replace the
Cassette Assy
250. (Parts List
2.1 Tray 1.)
Go to step 20.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No
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