Name: Grandstream Networks UCM6200 Series
Brand: Grandstream Networks
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UCM6200 Series User Manual 
Version 1.0.20.38 
Alert Log .................................................................................................................................... 417 
Alert Contact ............................................................................................................................. 419 
CDR .................................................................................................................................................. 420 
CDR Improvement .................................................................................................................... 425 
Downloaded CDR File .............................................................................................................. 425 
CDR Export Customization ....................................................................................................... 426 
Statistics .................................................................................................................................... 427 
Recording Files ......................................................................................................................... 429 
API Configuration ...................................................................................................................... 429 
USER PORTAL ...................................................................................... 431 
Basic Information .............................................................................................................................. 433 
Personal Data ................................................................................................................................... 433 
Value-added Features ...................................................................................................................... 433 
Fax Sending .............................................................................................................................. 433 
Call Queue ................................................................................................................................ 433 
Wakeup Service ........................................................................................................................ 433 
CRM User Settings ................................................................................................................... 433 
MAINTENANCE ..................................................................................... 434 
User Management ............................................................................................................................ 434 
User Information ....................................................................................................................... 434 
Custom Privilege ....................................................................................................................... 435 
Concurrent Multi-User Login ..................................................................................................... 438 
Login Settings ................................................................................................................................... 439 
Change Password ..................................................................................................................... 439 
Login Security ........................................................................................................................... 440 
Operation Log ................................................................................................................................... 441 
Upgrading ......................................................................................................................................... 443 
Upgrading Via Network ............................................................................................................. 444 
Upgrading Via Local Upload ..................................................................................................... 445 
No Local Firmware Servers ...................................................................................................... 447 
Backup .............................................................................................................................................. 447 
Backup/Restore ........................................................................................................................ 448 
Data Sync .................................................................................................................................. 450 
Restore Configuration from Backup File ................................................................................... 452 
System Cleanup/Reset ..................................................................................................................... 452 
Reset and Reboot ..................................................................................................................... 452 
Cleaner ...................................................................................................................................... 453 
USB Disk/SD Card File Management ....................................................................................... 457 
System Recovery ............................................................................................................................. 458 