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General| Storage Temperature | -10°C to 60°C (14°F to 140°F) |
|---|---|
| Series | UCM6200 |
| Category | PBX |
| Max SIP Accounts | 500 |
| Max Extensions | 500 |
| Max Concurrent Calls | 200 |
| VoIP Protocols | SIP, RTP, RTCP, SRTP, SIPS, TLS |
| Voice Codecs | G.711, G.722, G.723, G.726, G.729, iLBC |
| Fax over IP | T.38 |
| Networking Protocols | TCP, UDP, IP, RTP, RTCP, HTTP, HTTPS, ARP, ICMP, DNS, DHCP, PPPoE, TFTP, NTP, STUN, TLS, SRTP |
| QoS | Layer 3 QoS |
| Management | SSH |
| Auto Provisioning | TFTP, HTTP, HTTPS, TR-069 |
| Power over Ethernet (PoE) | No |
| Power Supply | 12V DC |
| Supported Trunk Types | SIP, Analog |
| Supported Features | Call park, call forward, call transfer |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Humidity | 10 – 90% Non-condensing |
| Security | HTTPS, SSH, TLS, SRTP |
Details the technical specifications, protocols, codecs, telephony features, languages, and upgrade/provisioning settings for UCM6200 series.
Instructions for navigating and utilizing the device's LCD menu for basic configuration and system tests.
Explanation of the LED indicators on the front of the device for interface connection and activity status.
Guidance on accessing and using the web interface for comprehensive device configuration.
Configuration of the UCM's embedded web server, including access protocols and port settings.
Configuration of network parameters for the device, including LAN, WAN, 802.1X, and Port Forwarding.
Configuration of security measures against malicious attacks, including firewall rules and connection thresholds.
Configuration of the embedded LDAP/LDAPS server for managing corporate phonebooks.
Configuration of automatic and manual date and time settings, including NTP server and time zones.
Introduction to device configuration via web interface and configuration file download.
Explanation of the three-layer configuration architecture for zero-config provisioning.
Configuration of the Zero Config feature for automatic device provisioning.
Steps to create a new SIP extension, including general and media settings.
Steps to create a new IAX extension, including general and media settings.
Steps to create a new FXS extension, including general and analog settings.
Instructions for creating multiple extensions quickly using batch methods.
Guidance on searching, editing, resetting, rebooting, and deleting extensions.
Configuration parameters for analog trunks, including channels and advanced options.
Configuration parameters for VoIP trunks, including type, provider, and CID settings.
Creating VoIP Trunk Groups to apply settings on multiple accounts within the same SIP server.
Configuration of Direct Outward Dialing for routing calls via company PBX to outside lines.
Configuration and management of outbound rules for external calls via SIP, Analog, and Digital trunks.
Configuration of inbound routes, including rules, blacklist, PIN groups, and FAX detection.
Configuration of conference rooms, including extension, password, and host password settings.
Configuration for creating and managing video conference rooms.
Configuration of video conferencing settings like UDP port, packet loss, and talk detection.
Scheduling and managing video conferences, including topic, room, and host settings.
Steps to create, edit, view, and delete IVR configurations.
Configuration of language settings for voice prompts and package management.
Recording or uploading custom prompts for IVR scenarios.
Globally setting up and managing voicemail configurations for UCM6200 extensions.
Configuration of rules to restrict calls between internal extensions.
Configuration of paging/intercom groups for making announcements to groups of phones.
Configuration settings for multicast paging groups.
Configuration settings for 2-way intercom groups.
Configuration settings for 1-way paging groups.
Configuration settings for announcement paging groups.
Configuration for private intercom, a paging type for Grandstream GSC3510.
Configuration of call queues for call center functionality.
Configuration of additional call center features like virtual queue and position announcement.
Configuration of T.30/T.38 Fax and Fax Pass-through settings.
Instructions for configuring the UCM6200 to receive fax from PSTN.
Sending Fax via Web GUI access, including analog trunk and outbound route setup.
Configuration of the dial by name group, including directory and search type.
Viewing the status of active calls, including ringing and established calls.
Instructions on how to hang up active calls or all active calls.
Instructions on how to monitor active calls using the monitor dialog.
Global configurations for the UCM6200, including general, jitter buffer, RTP, ports, and STUN settings.
General SIP settings, including realm, UDP port, and IP address binding.
Miscellaneous SIP settings, including video support and non-matching INVITE rejection.
Configuration for SIP session timer, including force timer and session expire interval.
Configuration for SIP TCP and TLS connections, including certificate management.
NAT configuration for SIP, including external host, TCP/TLS ports, and local network address.
General IAX settings, including bind port, address, and compatibility.
IAX registration options, including min/max register expire and thread counts.
IAX security settings, including call token and IP range limits.
Configuration of analog hardware settings, including FXS and FXO ports.
Advanced settings for analog hardware, including opermode and impedance override.
Configuration for the new HTTPS API interface for querying and editing PBX settings.
Configuration for the legacy HTTPS API settings.
Configuration for real-time CDR output to a specified server address.
Configuration page for SugarCRM integration.
Configuration page for vTigerCRM integration.
Configuration page for ZohoCRM integration.
Configuration page for Salesforce CRM integration.
Configuration page for ACT! CRM integration.
Configuration for HMobile PMS Connector.
Configuration for HSC PMS.
Configuration for Mitel PMS.
Configuration for PMS API.
Connection information for the PMS platform.
Overview of PMS features including Room Status and Wake Up Service.
Instructions for setting up wakeup service via the admin portal.
Instructions for setting up wakeup service via the user portal.
Instructions for setting up wakeup service using feature codes.
Configuration of announcements, including name, code, and custom prompt.
Configuration of announcement groups, including name, number, and members.
Configuration parameters for integrating QueueMetrics with the UCM.
Real-time overview of system trunks, extensions, queues, and other status indicators.
Display of status for all configured trunks.
Display of extension status, including feature code, presence, and IP information.
Display of interface/port connection status for USB, WAN, FXS, and FXO.
Overview of system status including general hardware/software info and network information.
Access and filtering of Call Detail Records for call analysis.
Access to user-specific features like call recordings, fax files, and voicemail prompts.
Management functions including user management, upgrades, backup, and system cleanup.
List of items included in the UCM6200 equipment package.
Instructions for connecting the UCM6200 device.
Instructions for navigating and utilizing the device's LCD menu for basic configuration and system tests.
Guidance on accessing and using the web interface for comprehensive device configuration.
Configuration of the UCM's embedded web server, including access protocols and port settings.
Configuration of network parameters for the device, including LAN, WAN, 802.1X, and Port Forwarding.
Configuration of security measures against malicious attacks, including firewall rules and connection thresholds.
Configuration of firewall rules and ports used by UCM services.
Configuration to monitor incoming TCP connections and prevent excessive traffic.
Configuration for intrusion detection and prevention for authentication errors.
Configuration of minimum and maximum TLS versions supported by the UCM.
Configuration of the embedded LDAP server settings.
Management of phonebooks, including default, adding, importing, and exporting.
Configuration of the UCM as an LDAP client to connect to other LDAP servers.
Configuration for automatic time updates using NTP server or DHCP options.
Manual configuration of the system date and time.
Configuration for email module to send alerts, faxes, and voicemails.
Configuration and management of email templates for different notifications.
Introduction to device configuration via web interface and configuration file download.
Explanation of the three-layer configuration architecture for zero-config provisioning.
Configuration of the Zero Config feature for automatic device provisioning.
Global configuration settings applicable to all Grandstream SIP end devices.
Configuration of model templates for applying model-specific settings.
Creation and management of device configurations, including new device setup and modification.
Steps to create a new SIP extension, including general and media settings.
Steps to create a new IAX extension, including general and media settings.
Steps to create a new FXS extension, including general and analog settings.
Instructions for quickly creating multiple SIP extensions.
Basic configuration parameters for SIP extensions.
General SIP settings, including realm, UDP port, and IP address binding.
Access Control List for managing IP addresses that can register to an extension.
Configuration of call transfer features and presence status for extensions.
Basic configuration parameters for IAX extensions.
Media settings for IAX extensions, including codecs and fax mode.
Features configuration for IAX extensions, including call transfer and presence status.
Basic configuration parameters for FXS extensions.
Media settings for FXS extensions, including call waiting and fax mode.
Features configuration for FXS extensions, including call transfer and CC settings.
Instructions for quickly creating multiple SIP extensions using batch method.
Parameters for batch adding SIP extensions.
Parameters for batch adding IAX extensions.
Assigning and categorizing extensions into groups for better configuration management.
Example of using extension groups in outbound routes.
Configuration parameters for analog trunks, including channels and advanced options.
Configuration of tone settings for analog trunks, including busy tone and congestion tone.
Function to detect busy tone, polarity reversal, and current disconnect by PSTN.
Configuration parameters for VoIP trunks, including type, provider, and CID settings.
Creating VoIP Trunk Groups to apply settings on multiple accounts within the same SIP server.
Configuration of Direct Outward Dialing for routing calls via company PBX to outside lines.
Configuration parameters for IAX register trunks.
Step-by-step guide to configure Direct Outward Dialing on the UCM6200.
Functionality to import/export DOD CSV files for easy configuration.
Configuration for SLA stations, including name, station, and trunks.
Configuration and management of outbound rules for external calls via SIP, Analog, and Digital trunks.
Steps to configure outbound calling rules, pairing extension patterns with trunks.
Configuration of blacklist for outbound routes to prevent specific numbers from being dialed.
Configuration of PIN groups for restricting access to specific outbound routes.
Configuration of inbound routes, including rules, blacklist, PIN groups, and FAX detection.
Configuration parameters for inbound rules, including trunks and patterns.
Configuration of blacklist for inbound routes to block specific numbers.
Configuration of conference rooms, including extension, password, and host password settings.
Configuration for creating and managing video conference rooms.
Configuration of video conferencing settings like UDP port, packet loss, and talk detection.
Scheduling and managing video conferences, including topic, room, and host settings.
Steps to create, edit, view, and delete IVR configurations.
Configuration of language settings for voice prompts and package management.
Recording or uploading custom prompts for IVR scenarios.
Globally setting up and managing voicemail configurations for UCM6200 extensions.
Configuration of ring groups with different ring strategies for group members.
Configuration of rules to restrict calls between internal extensions.
Configuration of paging/intercom groups for making announcements to groups of phones.
Configuration settings for multicast paging groups.
Configuration settings for 2-way intercom groups.
Configuration settings for 1-way paging groups.
Configuration settings for announcement paging groups.
Configuration for private intercom, a paging type for Grandstream GSC3510.
Configuration of call queues for call center functionality.
Configuration of additional call center features like virtual queue and position announcement.
Configuration of pickup groups for allowing users to pick up incoming calls.
Configuration of T.30/T.38 Fax and Fax Pass-through settings.
Instructions for configuring the UCM6200 to receive fax from PSTN.
Sending Fax via Web GUI access, including analog trunk and outbound route setup.
Configuring phones to monitor event lists for local and remote extensions.
Configuration of the dial by name group, including directory and search type.
Viewing the status of active calls, including ringing and established calls.
Instructions on how to hang up active calls or all active calls.
Instructions on how to monitor active calls using the monitor dialog.
Creating a new parking lot with assigned extension and name.
Default extension number for parking lots and blind transfer usage.
Setting a name to identify the parking lot.
Instructions on how to park a call using feature codes.
Instructions on how to retrieve a parked call by dialing the parking lot number.
Configuration of private numbers for SCA.
Options available when editing the SCA number settings.
Steps to configure announcement feature, including name, prompt, and destination.
Global configurations for the UCM6200, including general, jitter buffer, RTP, ports, and STUN settings.
Configuration of extension preferences, including password enforcement and ranges.
Configuration of voice prompts played during SIP trunk call failures.
Customization of prompts for typical call failure reasons.
General SIP settings, including realm, UDP port, and IP address binding.
Miscellaneous SIP settings, including video support and non-matching INVITE rejection.
Configuration for SIP session timer, including force timer and session expire interval.
Configuration for SIP TCP and TLS connections, including certificate management.
NAT configuration for SIP, including external host, TCP/TLS ports, and local network address.
General IAX settings, including bind port, address, and compatibility.
IAX registration options, including min/max register expire and thread counts.
IAX security settings, including call token and IP range limits.
Configuration of analog hardware settings, including FXS and FXO ports.
Adjustment of DAHDI settings to resolve analog trunk audio issues.
Configuration for the new HTTPS API interface for querying and editing PBX settings.
Configuration for the legacy HTTPS API settings.
Configuration for real-time CDR output to a specified server address.
Configuration page for SugarCRM integration.
Configuration page for vTigerCRM integration.
Configuration page for ZohoCRM integration.
Configuration page for Salesforce CRM integration.
Configuration page for ACT! CRM integration.
Configuration for HMobile PMS Connector.
Configuration for HSC PMS.
Configuration for Mitel PMS.
Configuration for PMS API.
Connection information for the PMS platform.
Overview of PMS features including Room Status and Wake Up Service.
Instructions for setting up wakeup service via the admin portal.
Instructions for setting up wakeup service via the user portal.
Instructions for setting up wakeup service using feature codes.
Configuration of announcements, including name, code, and custom prompt.
Configuration of announcement groups, including name, number, and members.
Configuration parameters for integrating QueueMetrics with the UCM.
Real-time overview of system trunks, extensions, queues, and other status indicators.
Display of status for all configured trunks.
Display of extension status, including feature code, presence, and IP information.
Display of interface/port connection status for USB, WAN, FXS, and FXO.
Overview of system status including general hardware/software info and network information.
Access and filtering of Call Detail Records for call analysis.
Access to user-specific features like call recordings, fax files, and voicemail prompts.
Management functions including user management, upgrades, backup, and system cleanup.
Capturing network traces for analysis.
Performing ping tests to target hosts.
Performing traceroute tests to target hosts.
Capturing analog record traces to troubleshoot analog trunk issues.
