Print-Quality Troubleshooting 5-25
2
Inspect the surface of the Transfer 
Roller for waste toner. The roller 
should appear black and shiny. 
Is the roller contaminated with waste 
toner?
Replace the Transfer 
Roller (
page 8-5).
Go to Step 4.
3
Replace the Transfer Roller 
(
page 8-5).
Does the image quality improve?
Complete Go to Step 4.
4
Replace the Imaging Unit (page 8-5). 
Does the image quality improve?
Complete Go to Step 5.
5
Replace the Developer Frame 
Assembly (
page 8-78).
Does the image quality improve?
Complete Go to Step 6.
6
Replace the Fuser (page 8-5). 
Does image quality improve?
Complete Go to Step 7.
7
Replace the Laser Unit (page 8-76).
Does the image quality improve?
Complete Go to Step 8.
8
Replace the High Voltage Power 
Supply (
page 8-109). 
Does the image quality improve?
Complete Replace the Engine 
Control Board
 
(page 8-104).
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No