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Section 11 Limited Warranty
Hach Company warrants its products to the original purchaser against any defects that are due to faulty
material or workmanship for a period of one year from date of shipment unless otherwise noted in the
product manual.
In the event that a defect is discovered during the warranty period, Hach Company agrees that, at its
option, it will repair or replace the defective product or refund the purchase price excluding original
shipping and handling charges. Any product repaired or replaced under this warranty will be warranted
only for the remainder of the original product warranty period.
This warranty does not apply to consumable products such as chemical reagents; or consumable
components of a product, such as, but not limited to, lamps and tubing.
Contact Hach Company or your distributor to initiate warranty support. Products may not be returned
without authorization from Hach Company.
Limitations
This warranty does not cover:
• Damage caused by acts of God, natural disaster, labor unrest, acts of war (declared or undeclared),
terrorism, civil strife or acts of any governmental jurisdiction
• Damage caused by misuse, neglect, accident or improper application or installation
• Damage caused by any repair or attempted repair not authorized by Hach Company
• Any product not used in accordance with the instructions furnished by Hach Company
• Freight charges to return merchandise to Hach Company
• Freight charges on expedited or express shipment of warranted parts or product
• Travel fees associated with on-site warranty repair
This warranty contains the sole express warranty made by Hach Company in connection with its
products. All implied warranties, including without limitation, the warranties of merchantability and fitness
for a particular purpose, are expressly disclaimed.
Some states within the United States do not allow the disclaimer of implied warranties and if this is true in
your state the above limitation may not apply to you. This warranty gives you specific rights, and you
may also have other rights that vary from state to state.
This warranty constitutes the final, complete, and exclusive statement of warranty terms and no person
is authorized to make any other warranties or representations on behalf of Hach Company.
Limitation of Remedies
The remedies of repair, replacement or refund of purchase price as stated above are the exclusive
remedies for the breach of this warranty. On the basis of strict liability or under any other legal theory, in
no event shall Hach Company be liable for any incidental or consequential damages of any kind for
breach of warranty or negligence.
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