SERVICE CALL CONDITIONS
B234/B235/B236/D101/D102/D103 4-100 SM
HDD Error 1
SC860 D
The driver could not acquire the status of the
hard disks within 30 s, or the HDD is
connected, but the driver detected one of the
following errors:
• Hard disks are not formatted
• Hard disk corrupted; reformat
the disks with SP mode
SS_NOT_READY One or both HDDs are not ready.
SS_BAD_LABEL Partition types are different
SS_READ_ERROR Error returned during label read or label check
SS_WRITE_ERROR Error returned during label write or label check
SS_FS_ERROR File system repair failed
SS_MOUNT_ERROR File system mount failed
SS_COMMAND_ERROR Drive does not answer the command
SS_KERNEL_ERROR Kernel internal error
SS_SIZE_ERROR Driver size is too small
SS_NO_PARTITION Specified partition does not exist
SS_NO_FILE Device files do not exist
HDD Error b2: HDD Startup
SC861 B
The hard disks were
detected at power on, but
the disks were not detected
within 30 s after recovery
from the energy
conservation mode.
• Cable between the hard disks and controller
board disconnected or loose
• Hard disk power connector loose
• One of the hard disks is defective
• Controller or mother board defective
HDD Error 3: Bad Sectors
SC862 A
The number of bad sectors
on the HDD in the area for
storing images exceeds
101.
• Too many bad sectors accumulated on the
HDDs.
• Execute SP5832 002 (HDD Formatting – IMH)
to format the HDD and replace the bad
sectors; copy the stamp data after doing this
(use SP 5853).
• HDD replacement is recommended because
an HDD unit that generates bad sectors is
probably of poor quality and performs poorly.
HDD Error 4: HDD Read Error
SC863 B
The system cannot read the
data written on the hard
disks.
• Sectors on the disks have become corrupted
during operation; replace the hard disks
HDD Error 5: Data CRC Error
SC864 B
During HDD operation, the
HDD could not respond to a
CRC error query.
• Mother board defective
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