Ricoh B234 - Error Message Table; Handling Firmware Update Errors

FIRMWARE UPDATE
B234/B235/B236/D101/D102/D103 5-210 SM
5.10.8 HANDLING FIRMWARE UPDATE ERRORS
If an error occurs during a download, an error message will be displayed in the first
line. The error code consists of the letter “E” and a number (“E20”, for example).
Error Message Table
CODE MEANING SOLUTION
20 Cannot map logical address
Make sure SD card inserted correctly, or use
another SD card.
21 Cannot access memory HDD connection incorrect or replace hard disks.
22
Cannot decompress
compressed data
Incorrect ROM data on the SD card, or data is
corrupted.
23
Error occurred when ROM
update program started
Controller program abnormal. If the second
attempt fails, replace controller board.
24 SD card access error
Make sure SD card inserted correctly, or use
another SD card.
30
No HDD available for stamp
data download
HDD connection incorrect or replace hard disks.
31
Data incorrect for continuous
download
Insert the SD card with the remaining data
required for the download, the re-start the
procedure.
32
Data incorrect after download
interrupted
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
33 Incorrect SD card version
Incorrect ROM data on the SD card, or data is
corrupted.
34
Module mismatch - Correct
module is not on the SD
card)
SD update data is incorrect. Acquire the correct
data (Japan, Overseas, OEM, etc.) then install
again.
35
Module mismatch – Module
on SD card is not for this
machine
SD update data is incorrect. The data on the SD
card is for another machine. Acquire correct
update data then install again.
36
Cannot write module – Cause
other than E34, E35
SD update data is incorrect. The data on the SD
card is for another machine. Acquire correct
update data then install again.
40
Engine module download
failed
Replace the update data for the module on the
SD card and try again, or replace the BCU board.
42
Operation panel module
download failed
Replace the update data for the module on the
SD card and try again, or replace the LCDC.
43
Stamp data module
download failed
Replace the update data for the module on the
SD card and try again, or replace the hard disks.
44
Controller module download
failed
Replace the update data for the module on the
SD card and try again, or replace controller
board.
50
Electronic confirmation check
failed
SD update data is incorrect. The data on the SD
card is for another machine. Acquire correct
update data then install again.