Call Waiting
96 ◆ Chapter 2: Features UX Mail Manual
Programming
Step 1 Check the Call Waiting string.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [SUBSCRIBER] CALL WAITING STRING (PAGE 438).
- The Call Waiting string is automatically set up during voice mail installation. Do not
change this option from its default value.
✔ The default value for this option is FW (followed by the extension number).
Step 2 Turn Call Waiting On for the Subscriber Mailbox.
2.1 SEE OPERATION BELOW.
Operation
Compatibility Guidelines:
■ When using the UX Mail Administrator to enter dial strings, take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
Turning Call Waiting On or Off
(If you don’t see a Soft Key, press More> until it appears.)
Log onto Subscriber Mailbox.
[Optns]
Access the Mailbox Options Menu.
• Alternately dial
OP (67).
[Callwt]
Access Call Waiting.
• Alternately dial
CW (29).
Voice mail plays a summary of your Call Waiting setting.
• By default, Call Waiting is turned off.
[On] [Off]
Turn Call Waiting on or off.
• Alternately dial
O (6).
[Back]
Go back to the Mailbox Options Menu.
• Alternately dial #.
Options
●
Dial 0 for recorded help in any menu or sub-menu.
Using Call Waiting
For the outside caller:
1.
After Automated Attendant answers, dial busy extension.
■ You can also use Directory Dialing, if available.
2. When you hear: “Extension xxx is busy. To leave a message, press 1. To wait for the extension to become available,
press 2. For other options, press 3.”
■ Dial 1 to leave a message in the called extension’s mailbox.
■ Dial 2 to send a Call Waiting to the busy extension.
(If the extension still doesn’t answer, you’ll go to the extension’s mailbox so you can leave a message.)
■ Dial 3 to go back to the Automated Attendant.
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