Recording Silence Elimination
UX Mail Manual Chapter 2: Features ◆ 265
2
Recording Sile nce Elimination
Description
Voice mail can automatically remove quiet (silent) periods from recorded messages to conserve message
space. There are two ways you can do this:
■ Enable Recording Silence Elimination.
If enabled, voice mail removes the silent periods from each recorded message.
■ Determine how long a caller leaving a message will be able to pause while recording.
Even without Recording Silence Elimination enabled, voice mail will not allow a caller to pause for
longer than this interval. If they do, voice mail stops recording and the caller hears, “Recording has been
paused due to silence. To continue recording, press the star key.”
Related Features
Voice Compression Rate (page 304)
The Voice Compression Rate determines the method voice mail uses to store voice messages. There are
two rates available, one which maximizes the quality of the stored messages and a second which con-
serves storage space but sacrifices message quality.
Programming
Step 1 Enable Recording Silence Elimination.
1.1 CUSTOMIZE: SYSTEM OPTIONS: [GENERAL 1] ELIMINATE RECORDING SILENCE (PAGE 461).
- If enabled, voice mail automatically eliminates quiet (silent) periods from recorded mes-
sages.
✔ By default, this option is disabled (No).
Step 2 After enabling Recording Silence Elimination, set the maximum allowable length or recorded
silence.
2.1 CUSTOMIZE: SYSTEM OPTIONS: [GENERAL 1] SILENCE DELAY (PAGE 461).
- Silent periods longer than this interval (16-1048544 mSec) are automatically deleted when
you enable Recording Silence Elimination.
✔ By default, this interval is 16 mSec.
Step 3 Set the maximum length of the pause (silence) allowed when leaving or recording a message.
3.1 CUSTOMIZE: SYSTEM OPTIONS: [TIMERS] SILENCE LIMIT FOR RECORDING (PAGE 474).
- If the user recording or leaving a message pauses for longer than this interval (1-999 sec-
onds), they hear, “Recording has been paused due to silence.”
✔ By default, this interval is 5 seconds.
Operation
N/A
Compatibility Guidelines:
■ Enabling this feature may cause stored messages to sound choppy and/or unnatural.
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