Customize
Dial Action Tables
UX Mail Manual Chapter 3: Programming ◆ 335
3
Setting Up Dial Action Tables
Key Column
This option designates the key action you are programming (0-9, #, *, and timeout). The key action is the key
that Automated Attendant callers dial. For each key, you specify an
Action
(the key’s feature) and
Number
(any
additional data required for the feature to operate). The
Key
column is to the left of the
Action
column.
You cannot edit this option.
Options
● N/A
Default
✔ N/A
UND Action – Undefined Routing (No Routing)
Use this key action if you want a key to have no routing (no operation). When an Automated Attendant
caller presses an undefined key, they hear, “That is an invalid entry. Please try again.” The caller can then
dial another option.
● See UNDEFINED ROUTING (PAGE 298) for more.
Number Option
● N/A
Additional Information
● N/A
Compatibility Guidelines:
■ When using the UX Mail Administrator to enter dial strings, take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
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