Flexible Mailbox Numbering Plan
144 â—† Chapter 2: Features UX Mail Manual
Flexible Mail box Numbering Plan
Description
If the UX5000 extension numbers are customized, you can customize the voice mail mailbox numbers to
match. For example, if you change your UX5000 extension numbers to two digits, you will also have to cre-
ate corresponding mailboxes to match (see the example under Programming below).
Related Features
Dial Action Table (page 116)
Be sure the Dial Action Table actions accommodate the revised UX5000 numbering.
Programming
2-Digit Flexible Numbering Plan Example
The following example applies illustrates how to accommodate 2-digit extension number 20.
Step 1 In UX5000 programming, create 2-digit extension numbers.
1.1 Using extension 302 as an example:
1.1.1 In 11-01-01: SYSTEM NUMBERING, for entry 2X change the Digits entry from 3 to 2.
1.1.2 In 11-02-01: EXTENSION NUMBERING, change station 2 from 302 to 20.
1.1.3 Reset the voice mail.
-See
RESETTING THE UX MAIL BLADE (PAGE 20).
Step 2 Create mailboxes that match the UX5000 extension numbers.
2.1 CUSTOMIZE: MAILBOX OPTIONS: ADD (PAGE 344).
- Create a Subscriber Mailbox 20 for 2-digit extension 20.
-
You’ll need to delete Trunk Mailbox 020 before adding Subscriber Mailbox 20.
- If you have changed trunk numbers as well, be sure that you have properly numbered trunk
mailboxes for your trunks.
Step 3 Customize the active Dial Action Tables to allow Automated Attendant callers to dial the new
2-digit extension.
3.1 CUSTOMIZE: DIAL ACTION TABLES (PAGE 333).
- Assign key 2 Action = TRF or UTRF and Number = XX.
✔ By default, Key 2 is undefined (UND).
Operation
N/A
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