Directory Dialing Mailbox
UX Mail Manual Chapter 2: Features â—† 129
2
Directory Dialing Mailbox
Description
A Directory Dialing Mailbox lets you set up a type of Directory Dialing that bypasses the Automated Atten-
dant. The Directory Dialing Mailbox can answer outside calls, play a unique message, and let callers imme-
diately dial by name. Outside callers do not have to go through the Automated Attendant, listen to the
Welcome Message and Instruction Menu, and then dial additional codes. See
DIRECTORY DIALING USING A DIREC-
TORY DIALING MAILBOX (PAGE 124) for more.
Related Features
Directory Dialing (page 120)
To streamline Directory Dialing, you can use a Directory Dialing Mailbox in place of a Call Routing
Mailbox.
Directory Dialing Message (page 130)
If Directory Dialing is using a Directory Dialing Mailbox, this is the message that provides the dialing
instructions to callers.
Instruction Menu (page 162)
You can record an Instruction Menu for a Directory Dialing Mailbox. The Instruction Menu plays before
the Directory Dialing Message.
Welcome Message (page 308)
You can record a Welcome Message for a Directory Dialing Mailbox. The Welcome Message plays
before any Instruction Menu and/or Directory Dialing Message recorded for the mailbox.
Programming
Step 1 Set up a Directory Dialing mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: DIRECTORY DIALING: [GENERAL] TYPE (PAGE 361).
- Select Dir. Dialing.
✔ By default, there are no Directory Dialing Mailboxes defined.
Step 2 Refer to Directory Dialing (page 120) for more programming details.
Operation
See DIRECTORY DIALING (PAGE 120) for more.
To Next Page
Loading...
Need help?
General