Customize
Mailbox Options: Call Routing: [General]
UX Mail Manual Chapter 3: Programming ◆ 357
3
General Tab
[General] Type
Use this option to select the mailbox type.
Options
● Select Call Routing.
Default
✔
By default, mailboxes
810-818 and 831-838
are predefined as Call Routing Mailboxes.
[General] Name
You can program a name for a Call Routing Mailbox. Voice mail can use this name for Directory Dialing.
This name also appears on system reports.
● To allow Automated Attendant callers to Directory Dial a Call Routing Mailbox, be sure to define the
Call Routing Mailbox leading digit in your Dial Action Tables. For example using the default mailbox
numbering, in your Dial Action Tables for digit 8, be sure Action = TRF or UTRF and Number =
XXX.
● See DIRECTORY DIALING (PAGE 120) for more.
● See REPORTS (PAGE 267) for more on the system’s reports.
Options
● Characters (25 characters maximum, using A-Z)
Default
✔ No entry.
[General] Department
Use this option to assign a department name to the Call Routing Mailbox. This information appears on the
DISTRIBUTION LIST (page 495) and MAILBOX OPTIONS (page 497) reports.
Options
● Characters (10 characters maximum, using any keyboard characters).
Default
✔ No entry.