Getting Recorded Help
150 â—† Chapter 2: Features UX Mail Manual
Getting Recorded Help
Description
If a Subscriber, Guest, Message Center, Network, or Future Delivery Mailbox user dials an incorrect code or
forgets what to dial while in their mailbox, they can request help from the voice mail voice prompts. Recorded
Help provides the user with a built-in, interactive user’s guide. To get recorded help, the user dials 0.
Related Features
Auto Help (page 66)
An extension user can enable a full or abbreviated set of voice prompts that guide them while using their
mailbox.
First Time Tutorial (page 139)
Voice mail can play a brief tutorial to Subscriber and Guest Mailbox users when they log onto their mail-
box for the first time.
Voice Prompts (page 306)
Voice Prompts provide real-time instructions on how to use the voice mail features and can be custom-
ized (rerecorded) by the System Administrator.
Programming
No additional programming required.
Operation
Getting Recorded Help
Log onto your mailbox
0
Get recorded help.
• Recorded help is always available from the Main Menu, while listening to a message, and while recording
a message.
• Recorded help may not be available at all levels.
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