Automated Attendant Transfer
UX Mail Manual Chapter 2: Features ◆ 71
2
Automated Attendant Transfer
Description
An extension user can transfer their trunk call to the Automated Attendant so the outside caller can use the
Automated Attendant dialing options. This helps an outside caller, for example, that wants to return to the
Automated Attendant so they can dial another co-worker or use a different Automated Attendant option.
Related Features
Automated Attendant (page 68)
The Automated Attendant can automatically answer incoming calls, play an announcement, and provide
dialing options to callers.
Note: Extensions cannot call or be transferred to the Automated Attendant.
Programming
No additional programming required.
Operation
Automated Attendant Transfer
To transfer an outside call to the Automated Attendant:
1.
Press HOLD.
2. Dial the voice mail master number (e.g., 700).
3. Hang up.
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