Flexible Answering Schedules
142 â—† Chapter 2: Features UX Mail Manual
Flexible Answ ering Schedules
Description
The Automated Attendant can answer outside calls with different announcements and dialing options,
depending on the time of day and day of week. For example, a company can set up separate schedules for
weekdays, evenings, weekends, and specific holidays. Each schedule can play a different announcement to
callers, as well as provide them with unique dialing options. Once set up in voice mail programming, the
schedule operation is automatic.
These Flexible Answering Schedules are determined by the set up of the voice mail Answering Tables. See
ANSWERING TABLE (PAGE 54) for more.
Related Features
Answering Table (page 54)
Determines how the Automated Attendant answers outside calls on each voice mail port.
Automated Attendant (page 68)
The Automated Attendant can automatically answer incoming calls, play an announcement, and provide
dialing options to callers.
Call Routing Mailbox (page 88)
The mailbox associated with an Answering Table that specifies which dialing options (Dial Action
Table) and announcements are available to Automated Attendant callers.
Dial Action Table (page 116)
Defines the dialing options for the Call Routing Mailbox chosen by the active Answering Table.
Programming
Refer to ANSWERING TABLE (PAGE 54) for more on how to set up your Flexible Answering Schedules.
Operation
N/A
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