Log Onto Voice Mail
UX Mail Manual Chapter 2: Features â—† 177
2
Log Onto Voice Mail
Description
A subscriber can log onto their mailbox using a method that best suits their needs and location. While at
their own extension, the subscriber just presses a single key to log onto their mailbox. To use their mailbox
while at a co-worker’s extension, the subscriber dials the voice mail master number, followed by their mail-
box number (which is normally the same as their extension number). If they are away from the office, the
subscriber can still use their mailbox by calling in through the Automated Attendant.
Local (On-site) Logon
A user can log onto their mailbox in the following ways:
â– Press their Voice Mail key to log onto their Subscriber Mailbox.
â– Dial the voice mail master number (e.g., 700), followed by their mailbox number. This method is typi-
cally used by Guest and Message Center Mailbox users, as well as subscribers attempting to log into
their Subscriber Mailbox from a co-worker’s extension.
Remote Log On
A Subscriber, Guest, or Message Center Mailbox user can call into the Automated Attendant, and log onto
their mailbox. Following are two of the ways a user can do this:
â– After the Automated Attendant answers, dial a digit (typically #) followed by their mailbox number. This
method allows outside callers to log into their Subscriber, Guest, or Message Center Mailboxes from
outside the company. Once they log into their mailbox, they can use the allowed features in the mailbox
main menu.
â–
If an extension has a Direct Inward Line that voice mail picks up, the caller can dial # and log into their mail-
box (instead of leaving a message). Once they log into their mailbox,
they can use the allowed features in
the mailbox main menu
.
Related Features
Announcement Mailbox (page 48)
A caller remotely logging onto an Announcement Mailbox will hear the prerecorded Announcement
Message (if any).
Automated Attendant (page 68)
The Automated Attendant allows Subscriber, Guest, and Message Center Mailbox users to log into their
mailboxes.
Call Routing Mailbox (page 88)
A caller remotely logging onto a Call Routing Mailbox will hear the Welcome Message and Instruction
Menu for that mailbox, and can use any of the dialing options in the associated Dial Action Table.
Directory Dialing Mailbox (page 129)
A caller remotely logging onto a Directory Dialing Mailbox will hear the Directory Dialing Message for
that mailbox and can use Directory Dialing.
Distribution Mailbox (page 134)
A caller remotely logging onto a Distribution Mailbox can leave a message that voice mail delivers to the
associated Distribution List.
Future Delivery Mailbox (page 146)
A caller remotely logging onto a Future Delivery Mailbox can listen to and delete any undelivered
Future Delivery messages.
Greeting (page 153)
After remotely logging onto their mailbox, a subscriber or guest can remotely record their greeting.