Customize
Answering Tables
322 ◆ Chapter 3: Programming UX Mail Manual
Customize
Answering Tables
Description
Use this option to determine how the Automated Attendant answers outside calls, according to the time of
the day and the day of the week that the call is ringing. There are 100 Answering Tables. The block diagram
below shows how this works by default. The Answering Table specifies.
1. The Schedules (time periods) for each day of the week.
● There are 20 available Schedules within each Answering Table. There are three types of Schedules:
Day (single day), Range of Days (e.g., Monday through Friday), and Specific Date (e.g., 12/25).
● Once a Schedule starts, it will run until another one begins.
2. The Call Routing Mailbox assigned to each Schedule.
● The Welcome Message, Instruction Message, and dialing options are associated with the Call Routing
Mailbox.
● See ANSWERING TABLE (PAGE 54) for more.
DIL to Voice Mail
Master (700)
Port Options
Answering
Table 1
Monday-Friday
8:00AM
Dial Action
Table 1
Call Routing
Mailbox 812
Call Routing
Mailbox 813
Dial Action
Table 2
Call Routing
Mailbox 814
Monday-Friday
Noon
Monday-Thursday
5:00PM
Friday
5:00PM
Customize:
Port Options:
Answering Table
Customize:
Answering Tables
Customize:
Dial Action Table
Customize:
Dial Action Table
Dial Action Table 1 and 2
Dialing Options
Dial an extension number, or
0 for the operator
Default Automated Attendant Answering
All ports
Use Answering
Table 1
Which chooses Call
Routing Mailboxes 811-814
(depending on day/time).
And Dial Action
Tables 1 or 2
With these dial-
ing options
From the System
Administrator’s mailbox (301),
record a Welcome Message (SA +
W) and Instruction Menu (SA + I) for
the active Call Routing Mailbox.
Call Routing
Mailbox 811
Customize:
Mailbox Options
Edit 811
Customize:
Mailbox Options
Edit 812
Customize:
Mailbox Options
Edit 813
Customize:
Mailbox Options
Edit 814