Forced Unscreened Transfer
UX Mail Manual Chapter 2: Features ◆ 145
2
Forced Unscreened Transfer
Description
A Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened
Transfers. Enable this option for a mailbox if the subscriber prefers to receive all calls sent by the Automated
Attendant as Unscreened Transfers. With Unscreened Transfers:
● Calls from the Automated Attendant ring like other transferred calls and display the incoming Caller ID
data (if provided by telco and enabled in programming) as the call is ringing.
● As with Screened Transfers, unanswered calls route to the subscriber’s greeting (recorded or default) so
the caller can leave a message. However, with Unscreened Transfers the caller cannot dial 2 to reach the
Next Call Routing Mailbox options (if programmed).
Related Features
Dial Action Table (page 116)
If enabled in the Subscriber Mailbox, voice mail automatically converts any Screened Transfers (TRFs)
to the subscriber’s extension to Unscreened Transfers (UTRFs).
Screened Transfer (page 270)
After the Automated Attendant caller dials an extension, voice mail calls (screens) the destination exten-
sion to see if the transfer can go through.
Unscreened Transfer (page 299)
After an Automated Attendant caller dials an extension, voice mail immediately transfers the call to the
extension and hangs up.
Programming
Step 1 Enable Forced Unscreened Transfer for the Subscriber Mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [LAMP/LOGON/TRANSFER] FORCED UNSCREENED TRANS-
FER (PAGE 433).
- Enable (check) this option to automatically convert Automated Attendant Screened Trans-
fers to Unscreened Transfers.
✔ By default, this options is disabled (No). Voice mail processes Automated Attendant
Screened Transfers to the subscribers extension normally.
Operation
N/A
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