Call Blocking
UX Mail Manual Chapter 2: Features â—† 81
2
Call Blocking
Description
Call Blocking prevents Automated Attendant callers from reaching a subscriber’s extension and sends them
back to the Automated Attendant. If a Subscriber Mailbox has Call Blocking enabled, the mailbox will block
calls routed to the subscriber’s extension from the following:
â– Screened Transfers (TRF)
â– Unscreened Transfers (UTRF)
â– Directory Dialing actions (DIRF and DIRL)
â– Calls routed from a Directory Dialing Mailbox
Call Blocking could be appropriate for company executives and other high priority employees. It would pre-
vent a caller that has obtained a list of company extensions, for example, from directly dialing an executive’s
extension. The outside caller would instead be sent immediately to the operator (i.e., the dial 0 destination
defined in the active Dial Action Table).
Related Features
Directory Dialing (page 120)
Call Blocking blocks calls routed to the subscriber’s extension via Directory Dialing.
Screened Transfer (page 270)
Call Blocking blocks calls routed to the subscriber’s extension via an Automated Attendant Screened
Transfer.
Unscreened Transfer (page 299)
Call Blocking blocks calls routed to the subscriber’s extension via an Automated Attendant Unscreened
Transfer.
Programming
Step 1 To enable Call Blocking:
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [SUBSCRIBER] BLOCK AUTO ATTENDANT (PAGE 440).
- Use this option to enable (Yes) or disable (No) Call Blocking.
✔ By default, Call Blocking is disabled (No).
Operation
N/A
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