Conversation Record
108 ◆ Chapter 2: Features UX Mail Manual
Conversation Record
Description
Conversation Record allows a subscriber to record their active call as a new message in their mailbox, which
they can review later on. Conversation Record can be helpful when an extension user is on a call that
involves a lot of detail (such as a technical discussion or extensive directions). Rather than taking notes as
the call progresses, the user can record the conversation and carefully review it later on. Voice mail broad-
casts a beep and a voice prompt to the callers as Conversation Record begins. After calling their mailbox, the
subscriber can save, edit, or delete the recorded conversation.
Related Features
Subscriber Mailbox (page 279)
Conversation Record is only available to subscriber extensions.
Programming
Step 1 In UX5000 programming, assign a Conversation Record key.
1.1 In 15-07-01: PROGRAMMING FUNCTION KEYS, assign a keyset programmable key as a record key.
- The voice mail Record Key is code 78.
✔ By default, a keyset does not have a voice mail Record Key.
1.2 In 45-01-06: RECORD ALERT TONE INTERVAL TIME, set how often the conversation record beep
should repeat.
✔ By default, the beep repeats every 30 seconds.
Step 2 Enable the Conversation Record Beep and Warning.
2.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [MESSAGING] RECORDING CONVERSATION BEEP
(PAGE 432).
- If enabled, all parties on a call being recorded will hear the voice prompt Recording fol-
lowed by a beep when the extension user initiates Conversation Record. If disabled, the
voice prompt and beep will not occur.
- Disabling this option may be interpreted as an invasion of privacy.
✔ By default, this option is enabled (Yes).
Caution
The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record
telephone conversations or other sound activities, whether or not contemporaneous with trans-
mission, may be illegal in certain circumstances under federal or state laws. Legal advice should
be sought prior to implementing any practice that monitors or records any telephone conversa-
tion. Some federal and state laws require some form of notification to all parties to a telephone
conversation, such as using a beep tone or other notification methods or requiring the consent of
all parties to the telephone conversation, prior to monitoring or recording the telephone conver-
sation. Some of these laws incorporate strict penalties.
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