Customize
Mailbox Options: Call Routing: [Call Handling]
360 ◆ Chapter 3: Programming UX Mail Manual
[Call Handling] Directory List To Use
If the Dial Action Table assigned to this Call Routing Mailbox has a Directory Dialing (DIRF or DIRL)
action programmed:
This option determines which Directory List is used when an Automated Attendant caller uses Directory Dialing.
If the Dial Action Table assigned to this Call Routing Mailbox does not have a Directory Dialing (DIRF or
DIRL) action programmed:
This option is not used.
● See DIRECTORY DIALING (PAGE 120) for more.
Options
● 1-100
- Mailbox uses Directory List 1-100.
● A (All)
- Mailbox is assigned to all Directory Lists.
● N (None)
- Mailbox is assigned to no Directory Lists.
Default
✔ All (uses all lists)
[Call Handling] Time Limit for Dialing Commands
If the Dial Action Table assigned to this Call Routing Mailbox has a Timeout action programmed:
This option determines how long voice mail will wait for an Automated Attendant caller who doesn’t dial
before routing the call to the Timeout destination.
If the Dial Action Table assigned to this Call Routing Mailbox does not have a Timeout action programmed:
This option determines how long voice mail will wait for an Automated Attendant caller who doesn’t dial
before repeating the Instruction Menu.
● See CALL ROUTING MAILBOX (PAGE 88) and DIAL ACTION TABLE (PAGE 116) for more.
Options
● 0-99 seconds.
Default
✔ 5 seconds.
[Call Handling] Play Default Messages
Use this option to enable or disable the default Instruction Menu and Welcome Message for a Call Routing
Mailbox. If enabled and the Instruction Menu and Welcome Message are not recorded, an Automated Atten-
dant caller hears the default recordings. If disabled and the Instruction Menu and Welcome Message are not
recorded, the caller hears silence. If you record an Instruction Menu and Welcome Message and then disable
this option, voice mail erases your recordings.
● See CALL ROUTING MAILBOX (PAGE 88), INSTRUCTION MENU (PAGE 162) and WELCOME MESSAGE (PAGE 308).
Options
● Yes or No.
Default
✔ Checked (enabled).