Customize
Dial Action Tables
UX Mail Manual Chapter 3: Programming ◆ 337
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Additional Information
● See the detailed Unscreened Transfer Operation call routing chart on page 299.
● Also see SCREENED TRANSFER (PAGE 270), MONITORED TRANSFER (PAGE 230) and UNSCREENED TRANSFER
(
PAGE 299).
HUP Action – Hang Up
When an Automated Attendant caller presses a key assigned to this action, UX Mail says “Goodbye” and
immediately hangs up.
Number Option
● There is no entry required in the corresponding Number option.
Additional Information
● See HANG UP (PAGE 160) for more.
REC1 Action – Quick Message with Greeting
Use this key action to allow an Automated Attendant caller to leave a Quick Message at an extension. With
this action, the caller will hear the extension’s greeting prior to leaving the message.
Number Option
● To have the caller leave a Quick Message at a specific extension, the corresponding Number option
should be the extension number.
● To have the caller leave a Quick Message at any caller-dialed extension (of any length), the corre-
sponding Number option should be IV.
● To have the caller leave a Quick Message at a caller-dialed extension in a specific range, the corre-
sponding Number option should be XXX. For example, to allow callers to leave a Quick Message for
extensions 300-399, for key 3 enter REC1 in the Action field and XXX in the Number field.
Additional Information
● See QUICK MESSAGE (PAGE 261) for more.
REC2 Action – Quick Message without Greeting
Use this key action to allow an Automated Attendant caller to leave a Quick Message at an extension. With
this action, the caller will not hear the extension’s greeting prior to leaving the message. Instead, the caller
hears the voice prompt “Recording,” followed by a beep.
Number Option
● To have the caller leave a Quick Message at a specific extension, the corresponding Number option
should be the extension number.
● To have the caller leave a Quick Message at any caller-dialed extension (of any length), the corre-
sponding Number option should be IV.
● To have the caller leave a Quick Message at a caller-dialed extension in a specific range, the corre-
sponding Number option should be XXX. For example, to allow callers to leave a Quick Message for
extensions 300-399, for key 3 enter REC2 in the Action field and XXX in the Number field.
Additional Information
● See QUICK MESSAGE (PAGE 261) for more.
REC1C Action – Quick Confidential Message with Greeting
Use this key action to allow an Automated Attendant caller to leave a Quick Confidential Message at an
extension. With this action, the caller will hear the extension’s greeting prior to leaving the message.
Number Option
● To have the caller leave a Quick Confidential Message at a specific extension, the corresponding
Number option should be the extension number.
● To have the caller leave a Quick Confidential Message at any caller-dialed extension (of any length),
the corresponding Number option should be IV.
● To have the caller leave a Quick Confidential Message at a caller-dialed extension in a specific range,
the corresponding Number option should be XXX. For example, to allow callers to leave a Quick
Confidential Message for extensions 300-399, for key 3 enter REC1 in the Action field and XXX in
the Number field.