Future Delivery Message
UX Mail Manual Chapter 2: Features â—† 147
2
Future Delivery Message
Description
An extension user can record a voice message for a co-worker and have voice mail deliver it at a future time.
If a co-worker is on vacation, for example, you can record a Future Delivery Message and have voice mail
deliver it to them when they return. The Future Delivery Mailbox can hold multiple messages for varying
future delivery times, limited by the Future Delivery Mailbox programming.
Related Features
Automated Attendant (page 68)
Automated Attendant callers cannot access the Future Delivery Mailbox.
Directory Dialing (page 120)
Directory Dialing cannot access the Future Delivery Mailbox.
Message Listen Mode (page 198)
An extension user can call the Future Delivery Mailbox and use the Message Listen options. The user
cannot, however, record a reply (
RE) or forward the message (MF).
Message Storage Limit (page 227)
Set the maximum number of undelivered messages that can be left in the mailbox.
Networking (AMIS) (page 236)
Voice mail can deliver a Future Delivery Message to a Network Mailbox.
Security Code (page 273)
If the Future Delivery Mailbox has a security code enabled, users must dial the security code before lis-
tening to the undelivered Future Delivery message.
Tenant Service (page 287)
Tenant Service block Future Delivery Messaging by limiting access to the Future Delivery Mailbox.
Programming
Step 1 Assign a Future Delivery Mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: FUTURE DELIVERY: MAILBOX TYPE (PAGE 367).
- Assign a Future Delivery Mailbox. Voice mail allows a single Future Delivery Mailbox.
✔ By default, the Future Delivery Mailbox is 861.
Step 2 To restrict who can listen to Future Delivery Messages (prior to delivery):
2.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: FUTURE DELIVERY: SECURITY CODE: (PAGE 367).
- Enter a Security Code for the Future Delivery Mailbox. Any user logging onto the Future
Delivery Mailbox (to check on undelivered messages) must enter the Security Code.
✔ By default, the entry is N (no Security Code assigned).
Step 3 To have the Future Delivery Mailbox name appear on system reports:
3.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: FUTURE DELIVERY: NAME (PAGE 368).
- Enter the Future Delivery Mailbox name.
✔ By default, there is no name entered.
To Next Page
Loading...
Need help?
General