Make Call
UX Mail Manual Chapter 2: Features ◆ 187
2
Programming
Caller ID Programming
Step 1 Be sure the telco provides Caller ID to the UX5000.
Step 2 Check your UX5000 programming to be sure the UX5000 is set up to receive the Caller ID and
pass it to the voice mail ports.
Step 3
Determine if voice mail should add a leading 1 to the number it dials when placing a Make Call.
3.1 [OPTIONAL] INSERT LEADING 1 FOR CALLER ID (PAGE 331).
- Enable (check) this option if voice mail should add a leading 1 to the digits it redials.
-
Disable (uncheck) this option if voice mail should not add a leading 1 to the digits it redials.
- Leave this option at it’s default value (disabled) and let the UX5000’s Automatic Route
Selection handle any digit translation required.
✔ By default, this option is disabled (No).
Step 4 Determine if voice mail should add any digits to the end of the number it dials when placing a
Make Call.
4.1 [OPTIONAL] CALLER ID MAKE CALL SUFFIX DIGITS (PAGE 332).
- Normally, this option should be N (no suffix digits added).
- Leave this option at it’s default value (disabled) and let the UX5000’s Automatic Route
Selection handle any digit translation required.
- If a site is experiencing incomplete Make Call callouts, try entering one or more P
(pause) commands in this option.
✔ The default setting for this option is N (no suffix digits added).
Step 5 Optionally review the following report.
- Report: CALLOUT LOG REPORT (PAGE 492)
Message Notification Programming
Step 1 Check the Message Notification access codes for outside calls.
- Customize: Tenant Options: [ACCESS DIGITS] BEFORE LOCAL CALLOUT (PAGE 480).
- Customize: Tenant Options: [ACCESS DIGITS] BEFORE LONG DISTANCE CALLOUT (PAGE 481).
Step 2 Review the following Message Notification options to be sure they don’t restrict Make Call
callbacks for outside calls.
2.1
F
OR
G
UEST
M
AILBOXES
:
- Customize: Mailbox Options Edit: Guest: [MESSAGE NOTIFICATION] LOCAL CALLOUTS (PAGE 374).
- Customize: Mailbox Options Edit: Guest:
[MESSAGE NOTIFICATION] LONG DISTANCE CALLOUTS
(
PAGE 374).
2.2
F
OR
M
ESSAGE
C
ENTER
M
AILBOXES
:
-
Customize: Mailbox Options Edit: Message Center:
[MESSAGE NOTIFICATION] LOCAL CALLOUTS
(
PAGE 396)
.
-
Customize: Mailbox Options Edit: Message Center:
[MESSAGE NOTIFICATION] LONG DISTANCE
CALLOUTS (PAGE 396)
.
2.3
F
OR
S
UBSCRIBER
M
AILBOXES
: