Customize
Dial Action Tables
UX Mail Manual Chapter 3: Programming ◆ 333
3
Dial Action Tables
Description
The Dial Action Table defines the options that an Automated Attendant caller can dial. A Dial Action Table is
associated with a Call Routing Mailbox, which in turn is associated with an Answering Table. When an
Answering Table is active, its associated Call Routing Mailbox selects the Dial Action Table which provides
the dialing options to callers. The illustration below shows how this works in a default voice mail system.
There are 500 available Dial Action Tables.
● See DIAL ACTION TABLE (PAGE 116) for more.
DIL to Voice Mail
Master (700)
Port Options
Answering
Table 1
Monday-Friday
8:00AM
Dial Action
Table 1
Call Routing
Mailbox 812
Call Routing
Mailbox 813
Dial Action
Table 2
Call Routing
Mailbox 814
Monday-Friday
Noon
Monday-Thursday
5:00PM
Friday
5:00PM
Customize:
Port Options:
Answering Table
Customize:
Answering Tables
Customize:
Dial Action Table
Customize:
Dial Action Table
Dial Action Table 1 and 2
Dialing Options
Dial an extension number, or
0 for the operator
Default Automated Attendant Answering
All ports
Use Answering
Table 1
Which chooses Call
Routing Mailboxes 811-814
(depending on day/time).
And Dial Action
Tables 1 or 2
With these dial-
ing options
From the System
Administrator’s mailbox (301),
record a Welcome Message (SA +
W) and Instruction Menu (SA + I) for
the active Call Routing Mailbox.
Call Routing
Mailbox 811
Customize:
Mailbox Options
Edit 811
Customize:
Mailbox Options
Edit 812
Customize:
Mailbox Options
Edit 813
Customize:
Mailbox Options
Edit 814