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Mailbox Options: ACD Announcement
UX Mail Manual Chapter 3: Programming ◆ 351
3
Mailbox Options: ACD Announcement
Description
The ACD Announcement Mailbox can provide the announcements for the UX5000’s Automatic Call Distri-
bution. It is a simple, announcement-only mailbox. The ACD Announcement Mailbox message is recorded
by the System Administrator, the same as for normal Announcement Mailboxes.
ACD Announcement Mailbox Options
Mailbox Type
Use this option to select the mailbox type.
● See ACD ANNOUNCEMENT MAILBOX (PAGE 45).
Options
● Select ACD Announce.
Default
✔ By default, there are no ACD Announcement Mailboxes defined.
Name
You can program a name for an ACD Announcement Mailbox. Normally, this name is used only for system
reports.
● See REPORTS (PAGE 267) for more on the system’s reports.
Options
● Characters (25 characters maximum, using A-Z)
Default
✔ No entry.
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