Interactive Mailbox
UX Mail Manual Chapter 2: Features ◆ 165
2
Interactive Mailbox
Description
The Interactive Mailbox is a “question and answer” mailbox that provides callers with the ability to record
answers to a sequence of pre-recorded Interactive Prompts. Voice mail saves the answers as new messages in
the Subscriber, Guest, or Message Center Mailbox assigned to store the responses. See
INTERACTIVE MESSAGING
(
PAGE 166) for more.
Programming
Step 1 Set up an Interactive Mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: INTERACTIVE: [GENERAL] TYPE (PAGE 383).
- Select Interactive.
✔ By default, there are no Interactive Mailboxes.
Step 2 Refer to INTERACTIVE MESSAGING (PAGE 166) for more programming details.
Related Features
Interactive Messaging (page 166)
Interactive Messaging provides callers with a “question and answer” order taker.
Interactive Prompts (page 171)
These are the Interactive Messaging prerecorded prompts.
Operation
Refer to INTERACTIVE MESSAGING (PAGE 166).
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