Mailbox Name
180 ◆ Chapter 2: Features UX Mail Manual
Mailbox Name
Description
When a Greeting is not recorded, a caller leaving a message in a Subscriber, Guest, Message Center, or Net-
work Alias Mailbox can hear the mailbox’s prerecorded name instead of the mailbox number. The prere-
corded Mailbox Name gives the mailbox that personal touch. Prior to leaving a message, caller’s will hear
the name instead of the default “extension xxx” prompt. Mailbox names can be up to 10 seconds long.
Related Features
Directory Dialing (page 120)
Recording mailbox names helps Directory Dialing resolve routing conflicts. For example, if using a
DIRF action and several co-workers have the same first name, voice mail will play the names of the co-
workers and allow the caller to choose between them.
Greeting (page 153)
If a mailbox has both a Mailbox Name and Greeting recorded, a caller leaving a message will hear the
Greeting instead of the name.
Guest Mailbox (page 157)
A guest can record a name for their mailbox, or have the System Administrator record one for them.
Message Center Mailbox (page 190)
A user logging onto the Message Center Mailbox can record a name, or have the System Administrator
record one for them.
Networking (AMIS) (page 236)
If the Network Alias Mailbox Greeting has not been recorded, a caller leaving a Quick Message in the
Network Alias Mailbox hears the recorded Mailbox Name.
Subscriber Mailbox (page 279)
A guest can record a name for their mailbox, or have the System Administrator record one for them.
System Administrator (page 283)
The System Administrator can record names for Subscriber, Guest, and Message Center Mailboxes.
Programming
No additional programming required.
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