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Dial Action Tables
340 ◆ Chapter 3: Programming UX Mail Manual
FAX1
Not used.
FAX2
Not used.
FAX1C
Not used.
FAX1U
Not used.
FAX2C
Not used.
FAX2U
Not used.
MTRF Action – Monitored (Ring No Answer) Transfer
Use this key action to allow an Automated Attendant caller to place a Monitored Transfer to an extension.
With Monitored Transfer, after an Automated Attendant caller dials an extension voice mail checks the sta-
tus of the called extension. If the called extension is idle, voice mail rings the extension (similar to an
Unscreened Transfer). If the called extension is busy or in DND, voice mail sends the caller directly to the
called extension’s mailbox (similar to a Screened Transfer).
Number Option
● Normally, to reach extensions that have mailboxes, the corresponding Number option should be XXX.
Note that the key you choose for this action is the first digit of the called extension number.
- For example, to allow callers to place Monitored Transfers to 300-399, for key 3 enter MTRF in the
Action field and XXX in the Number field.
● If the destination extension does not have a mailbox defined, the corresponding Number option should
be enclosed in square brackets as follows:
- {XXX} for fixed length extension numbers.
- {IV} for variable length extension numbers.
Additional Information
● See the detailed Monitored Transfer Operation call routing chart on page 230.
● Also see SCREENED TRANSFER (PAGE 270), MONITORED TRANSFER (PAGE 230) and UNSCREENED TRANSFER
(
PAGE 299).
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