Message Playback Direction
218 ◆ Chapter 2: Features UX Mail Manual
Message Playback Direction
Description
When a user dials
L
(5) after logging into their mailbox, voice mail will play their messages in either LIFO
(last-in-first-out) or FIFO (first-in-first-out) order. In addition, the user can dial
RL
(75) to reverse the listening
order temporarily while listening to their messages. Message Playback Direction applies to Subscriber, Guest,
and Message Center Mailboxes. It also applies to undelivered messages in a Future Delivery Mailbox.
Since Message Playback Direction lets a subscriber listen to messages in the order they find the most helpful,
check with them to find out how they want this option set. If the user prefers to hear their new messages first,
enable LIFO (last-in-first-out) listening order. The newest (last-in) messages are at the top of the message list
and the oldest messages are at the bottom of the list. If the user wants to be reminded of their oldest messages
first, enable FIFO (first-in-first out) listening order. The oldest (first-in) messages are at the top of the message
list and the newest messages are at the bottom.
Related Features
Listening to Messages (page 173)
While listening to messages, Message Playback Direction lets the user change the playback order of the
messages in the mailbox.
Programming
Step 1 Set the Message Playback Direction for a Guest Mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: GUEST: [MESSAGING] MESSAGE PLAYBACK (PAGE 378).
- The options are:
FIFO (first-in-first-out, or oldest first)
LIFO (last-in-first-out, or newest first)
✔ By default, the setting for this option is FIFO (first-in-first-out, or oldest first).
Step 2 Set the Message Playback Direction for a Message Center Mailbox.
2.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: MESSAGE CENTER: [MESSAGING] MESSAGE PLAYBACK (PAGE 400).
- The options are:
FIFO (first-in-first-out, or oldest first)
LIFO (last-in-first-out, or newest first)
✔ By default, the setting for this option is FIFO (first-in-first-out, or oldest first).
Step 3 Set the Message Playback Direction or a Subscriber Mailbox.
3.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [MESSAGING] MESSAGE PLAYBACK (PAGE 430).
- The options are:
FIFO (first-in-first-out, or oldest first)
LIFO (last-in-first-out, or newest first)
✔ By default, the setting for this option is FIFO (first-in-first-out, or oldest first).
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