Message Retention
224 â—† Chapter 2: Features UX Mail Manual
Message Retention
Description
Voice mail will save a Subscriber, Guest, Network, or Message Center Mailbox’s new, held, or saved mes-
sages for the Message Retention interval, and then delete them. You’ll find Message Retention an invaluable
tool for managing voice mail message storage space. If users are letting old, unwanted messages build up in
their mailboxes, shorten the Message Retention time. Be sure to let the users know how long voice mail will
retain their messages. By default, voice mail retains all messages indefinitely.
Voice mail performs its Message Retention deletions at midnight of the day the message was marked for
deletion. For example, if the mailbox has 1 day Message Retention, any messages left on Wednesday are
deleted at midnight on Thursday.
Related Features
Erasing All Messages (page 135)
The System Administrator can delete all messages in a Subscriber, Guest, or Message Center Mailbox.
Message Delete (page 194)
A Subscriber, Guest, or Message Center Mailbox user can delete any messages left in their mailbox.
Programming
Step 1 Set the Message Retention interval for a Guest Mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: GUEST: [MESSAGING] MESSAGE RETENTION (PAGE 379).
- The choices are I (indefinite) or 1-90 days. When Message Retention is set for indefinite,
messages are never deleted.
✔ The default setting is I (indefinite).
Step 2 Set the Message Retention Interval for a Message Center Mailbox.
2.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: MESSAGE CENTER: [MESSAGING] MESSAGE RETENTION (PAGE 401).
- The choices are I (indefinite) or 1-90 days. When Message Retention is set for indefinite,
messages are never deleted.
✔ The default setting is I (indefinite).
Step 3 Set the Message Retention Interval for a Network Mailbox.
3.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: NETWORK: [NETWORK] MESSAGE RETENTION (PAGE 417).
- The choices are I (indefinite) or 1-90 days. When Message Retention is set for indefinite,
messages are never deleted.
✔ The default setting is I (indefinite).
Step 4 Set the Message Retention Interval for a Subscriber Mailbox.
4.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [MESSAGING] MESSAGE RETENTION (PAGE 431).
- The choices are I (indefinite) or 1-90 days. When Message Retention is set for indefinite,
messages are never deleted.
✔ The default setting is I (indefinite).
Operation
N/A
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