Customize
Mailbox Options: Announcement
354 ◆ Chapter 3: Programming UX Mail Manual
Name
You can program a name for an Announcement Mailbox. Voice mail can use this name for Directory Dial-
ing. This name also appears on system reports.
To allow Automated Attendant callers to Directory Dial an Announcement Mailbox, be sure to define the
Announcement Mailbox leading digit in your Dial Action Tables. For example, using the default mailbox
numbering, in your Dial Action Tables for digit 8, be sure Action = TRF or UTRF and Number = XXX.
● See DIRECTORY DIALING (PAGE 120) for more.
● See REPORTS (PAGE 267) for more on the system’s reports.
Options
● Characters (25 characters maximum, using A-Z)
Default
✔ No entry.
Department
Use this option to assign a department name to the Announcement Mailbox. This information appears on the
DISTRIBUTION LIST (page 495) and MAILBOX OPTIONS (page 497) reports.
Options
● Characters (10 characters maximum, using any keyboard characters).
Default
● No entry.
Next Call Routing Mailbox
This option provides additional dialing options to Announcement Mailbox callers. When you specify a Next
Call Routing Mailbox, after listening to the Announcement Mailbox message the caller will:
● Hear the Instruction Menu for the Next Call Routing Mailbox.
● Be able to dial any digits provided by the Dial Action Table associated with the Next Call Routing
Mailbox.
● See NEXT CALL ROUTING MAILBOX (PAGE 247) for more.
Options
● Call Routing Mailbox Number (7 digits maximum, using 0-9).
● N (None)
Default
✔ N (None)
No Call Routing Mailbox assigned.
Tenant
Use this option to specify to which Tenant Group the Announcement Mailbox belongs. If Tenant Groups are
not set up in Customize: System Options: [GENERAL 1] NUMBER OF TENANTS (PAGE 460), voice mail provides a sin-
gle tenant.
● See TENANT SERVICE (PAGE 287) for more.
Options
● 1-4 (Tenant Groups 1-4)
Default
✔ 1
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