Automated Attendant
70 â—† Chapter 2: Features UX Mail Manual
Step 4 Set the maximum message length for Automated Attendant callers leaving a message in a
mailbox.
4.1 CUSTOMIZE: SYSTEM OPTIONS: [TIMERS] SUBSCRIBER MESSAGE LENGTH (PAGE 472)
- Set the maximum length (1-9999 seconds) of recorded messages for:
- Subscriber or Guest Mailbox users dialing RS to record and send a message.
-
Extension users leaving a message in a Subscriber, Guest, or Message Center Mailbox.
- Outside callers transferred by an extension user to a Subscriber, Guest or Message
Center Mailbox.
- Outside Automated Attendant callers accessing a mailbox via a LOGON command.
- Subscriber and Guest Mailbox Greetings.
- Call Routing Mailbox Welcome Messages and Instruction Menus.
- Announcement Mailbox messages.
- Interactive Prompts (prompts recorded for an Interactive Mailbox).
✔ The default setting is 120 seconds.
4.2 CUSTOMIZE: SYSTEM OPTIONS: [TIMERS] NONSUBSCRIBER MESSAGE LENGTH (PAGE 473).
- This sets the maximum message length for outside Automated Attendant callers leaving a
message or Quick Message in a Guest, Message Center, or Subscriber Mailbox.
✔ The default setting is 120 seconds.
Step 5 Optionally review the following report:
- Reports: AUTO ATTENDANT PORT REPORT (PAGE 508)
Operation
Using the Automated Attendant
For the outside caller:
1.
After Automated Attendant answers, the voice prompts will instruct you on which digits to dial.
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