Automated Attendant
UX Mail Manual Chapter 2: Features ◆ 69
2
Related Features
Answering Table (page 54)
Determines how the Automated Attendant answers outside calls on each voice mail port.
Call Routing Mailbox (page 88)
The mailbox associated with an Answering Table that specifies which dialing options (Dial Action
Table) and announcements are available to Automated Attendant callers.
Dial Action Table (page 116)
Defines the dialing options for the Call Routing Mailbox chosen by the active Answering Table.
Multiple Company Greetings (page 232)
By setting up a Trunk Mailbox for each trunk, one voice mail system can provide individual greetings
and dialing options for several companies.
Transfer Only Mailbox (page 292)
If a subscriber has a Transfer Only Mailbox, Automated Attendant callers can ring their extension but cannot
leave messages in their Subscriber Mailbox.
Trunk Mailbox (page 296)
Allows a specific trunk to have its own Answering Table. This permits the Automated Attendant to pro-
vide a unique Welcome Message, Instruction Menu, and dialing options for each trunk.
Programming
Step 1 Set up the Answering Tables.
1.1 TURN TO ANSWERING TABLE (PAGE 54) FOR MORE.
✔ By default, all ports use Answering Table 1.
Step 2 Set up the Call Routing Mailboxes.
2.1 TURN TO CALL ROUTING MAILBOX (PAGE 88) FOR MORE.
✔ The default Call Routing Mailbox assignments are as follows:
Step 3 Set up the Dial Action Tables
3.1 TURN TO DIAL ACTION TABLE (PAGE 116) FOR MORE.
✔ By default, Call Routing Mailboxes 811 and 812 use Dial Action Table 1. Call Routing
Mailboxes 813 and 814 use Dial Action Table 2.
Answering Table 1 Default Assignments
Schedule Time Call Mailbox
Dial Action
Table
1 Monday-Friday
8:00 AM
811 1
2 Monday-Friday
Noon
812 1
3 Monday-Thursday
5:00PM
813 2
4 Friday 5:00 814 2
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